Privaatsuspoliitika ja küpsiste kasutamine

Üldsätted

 Käesolev privaatsuspoliitika reguleerib isikuandmete kogumist, töötlemist ja säilitamist käsitlevaid põhimõtteid. Isikuandmeid kogub töötleb ja säilitab isikuandmete vastutav töötleja Infra Stuudio Oü (edaspidi andmetöötleja).  
Andmesubjekt privaatsuspoliitika tähenduses on klient või muu füüsiline isik, kelle isikuandmeid andmetöötleja töötleb.  
Klient privaatsuspoliitika tähenduses on igaüks, kes ostab andmetöötleja kodulehelt kaupu või teenuseid.  
Andmetöötleja järgib õigusaktides sätestatud andmete töötlemise põhimõtteid, muuhulgas töötleb andmetöötleja isikuandmeid seaduslikult, õiglaselt ja turvaliselt. Andmetöötleja on võimeline kinnitama, et isikuandmeid on töödeldud vastavalt õigusaktides sätestatule.

Isikuandmete kogumine, töötlemine ja jagamine

Isikuandmed on igasugune teave, mis võimaldab eraisikut tuvastada läbi konkreetsete või kaudselt seostavate andmete kaudu, mida Infra Jooga kogub ja töötleb, säilitab ja parandab veebilehe kasutajate kohta. Isikuandmete kogumise ja töötlemise erinevad viisid:

Isikuandmed, mida andmetöötleja kogub, töötleb ja säilitab, on kogutud elektrooniliselt, peamiselt kodulehe ja e-posti vahendusel ja ka paberkandjal ettevõttes kohapeal.

Suhtlusandmed, mis hõlmavad igasugust suhtlust, mille te meile saadate, olgu see siis meie veebilehel oleva kontaktivormi kaudu, e-posti, teksti, sotsiaalmeedia sõnumite, sotsiaalmeedia postituste või muu teie poolt meile saadetud suhtluse kaudu.

Isikuandmed, mis sisaldavad mis tahes kaupade ja / või teenuste ostudega seotud andmeid, nagu teie nimi, ametinimetus, arveldusaadress, tarneaadressi e-posti aadress, telefoninumber, kontaktandmed, ostu üksikasjad ja teie kaardi andmed.

Oma isikuandmete jagamisega annab andmesubjekt andmetöötlejale õiguse koguda, korraldada, kasutada ja hallata privaatsuspoliitikas määratletud eesmärgil isikuandmeid, mida andmesubjekt otse või kaudselt kodulehel kaupu või teenuseid ostes andmetöötlejale jagab

Andmesubjekt vastutab selle eest, et tema poolt esitatud andmed oleksid täpsed, õiged ja terviklikud. Teadlikult valeandmete esitamist peetakse privaatsuspoliitika rikkumiseks. Andmesubjekt on kohustatud andmetöötlejat viivitamatult teavitama esitatud andmete muutumisest.

Andmetöötleja ei vastuta andmesubjekti poolt valeandmete esitamisest põhjustatud kahju eest andmesubjektile või kolmandatele osapooltele.

Kasutajaandmed, mis sisaldavad andmeid selle kohta, kuidas te meie veebilehte kasutate, koos andmetega, mida postitate meie veebilehel. See võib hõlmata toodet, sisu, faile, kursusi, viktoriine, küsitlusi või muud sisu, mille veebilehele üles laadite või loote.

Tehnilised andmed, mis sisaldavad andmeid meie veebilehe ja võrguteenuste kasutamise kohta, näiteks teie IP-aadress, sisselogimisandmed, üksikasjad teie brauseri kohta, meie veebilehe lehtede külastuse pikkus, lehtede vaated ja navigeerimisrajad, üksikasjad kordade arvu kohta kasutate meie veebisaiti, ajavööndi seadeid ja muud tehnoloogiat seadmetes, mida kasutate meie veebilehele pääsemiseks. Need andmed pärinevad meie analüütilisest jälgimissüsteemist.

Turundusandmed, mis sisaldavad andmeid teie eelistuste kohta turunduse saamisel meilt ja meie kolmandatelt osapooltelt ning teie suhtluseelistustest.

Võime kasutada isikuandmeid, kasutajaandmeid, tehnilisi andmeid ja turundusandmeid teile asjakohase veebilehe sisu ja reklaamide (sh Facebooki reklaamid või muud kuvareklaamid) edastamiseks ning teile pakutava reklaami tõhususe mõõtmiseks või mõistmiseks.

Kolmandad isikud 

Andmetöötlejal on õigus klientide isikuandmeid jagada kolmandate isikutega, kelleks on näiteks volitatud andmetöötlejad, raamatupidajad, transpordi- ja kullerettevõtted, ülekandeteenuseid pakkuvad ettevõtted või Infrqa jooga partner, kes töötleb andmeid ja kelle toote või teenuse abil pakub Infra Jooga oma teenuseid või kaupu.  Andmetöötleja on isikuandmete vastutav töötleja. 

Infra jooga partneriteks olevad kolmandad isikud:

  • Zone - veebilehe majutus
  • Newzenler - veebilehe majutus
  • Sendsmaily - e-mailide haldamine ja edastamine
  • Google - statistika kogumine ja analüüs
  • Facebook - sotsiaalmeedia kasutamine ja statistika analüüs
  • Stripe - maksetevahendaja

Isikuandmete töötlemine

Kasutame teie isikuandmeid ainult siis, kui see on seadusega lubatud. Teie isikuandmete kõige levinumad kasutusalad on:

  • Lepingu sõlmimiseks või lepingu sõlmimisele eelnevate meetmete võtmiseks vastavalt kliendi taotlusele
  • isikuandmete töötlemine on vajalik vastutava töötleja juriidilise kohustuse täitmiseks
  • Kui see on vajalik meie (või kolmanda isiku) õigustatud huvide jaoks ning teie huvid ja põhiõigused ei ületa neid huve.

Isikuandmete töötlemise eesmärk ja õiguspärane alus

Allpool on toodud viisid, kuidas kavatseme teie isikuandmeid kasutada, ja õiguslikud alused, mille alusel selliseid andmeid töötleme.

Võime töödelda teie isikuandmeid rohkem kui ühel seaduslikul alusel, olenevalt konkreetsest eesmärgist, milleks teie andmeid kasutame.

Suhtlusandmed: töötleme neid andmeid teiega suhtlemiseks, arvestuse pidamiseks ning õiguslike nõuete esitamiseks, täitmiseks või kaitsmiseks. Meie seaduslik alus selliseks töötlemiseks on meie õigustatud huvid, milleks on käesoleval juhul vastata meile saadetud teadetele, pidada arvestust ja seadistada, taotleda või kaitsta õiguslikke nõudeid.

Customer Data: We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

User Data:We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

Technical Data: We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

Marketing Data: We process this data to enable you to partake in our promotions such as competitions, prize draws and free giveaways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

Marketing communications

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations(PECR), we may send you marketing communications from us if

you made a purchase or asked for information from us about our goods or services or you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since.

Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by emailing us via the contact us form at any time.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc

Disclosures of your Personal Data

We may have to share your personal data with the parties set out below:

Online Course platform provider Zenler.com who will be data processor of your data. We have entered into a data processing addendum with Zenler to process your data. Other companies in our group who provide IT and system administration services and undertake leadership reporting. Service providers who provide cloud infrastructure, video hosting, live video platforms, email provider, IT and system administration services.

  • - Amazon
  • - Sendgrid
  • - FileStack
  • - Vimeo
  • - Zoom

Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services. Government bodies that require us to report processing activities. require reporting of processing activities in certain circumstances. Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

International transfers

We share your personal data within our group of companies which involves transferring your data outside the European Economic Area (EEA).

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:

Our Online course platform Zenler provider based in the UK is our data processor and we have entered into data processing agreement for the processor to protect your personal data. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. Where we use providers based in the United States (for example Amazon, Sendgrid) we may transfer data to them where we have signed data processing addendums for the provider to provide protection of data shared between the Europe and the US.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

Please email us at support@zenler.com if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

You can see more about these rights at:

If you wish to exercise any of the rights set out above, please reach us via the contact us form on the Website.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within 30 days. Occasionally it may take us longer than 30 days if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Third Party Links

We may include links to third-party websites, addons and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see Cookie Policy.

Age Limitations

By providing us with your data, you warrant to us that you are over 13 years of age.

How to contact us

You can contact Zenler at any time if you have any questions about this Privacy Policy or our practices, or if you are seeking to exercise any of your statutory rights.

You may contact us via the support/contact us form on the Website.

Data protection Authority

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us by email on support@zenler.com first if you do have a complaint so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us via the support/contact us form OR update your profile in your account.